Archive for April, 2009

Apple Approves, Where’s the Email?

hi-jinx-pro-appstoreToday, both Hi Jinx Pro and Hi Jinx Lite versions 1.2 were approved by Apple and are in the App Store for download. But wait, where is the email from Apple stating that the apps were approved? Yep, you guessed it, neither one of my dev email accounts have been emailed with the approval announcement. Normally, I’ve received these emails after 3PM and then within two hours, the app is actually available via the App Store. This situation is different though. The app is available for download and no email. I only found out that the app was available after a user sent feedback from the app and I realized the app version was Hi Jinx Pro v1.2.

hi-jinx-lite-appstoreCould it be that Apple’s mail servers are slow or maybe even my mail server is slow? Could the email be sent, but it was filtered by my spam fitler? I checked my spam filters and even the junk mail box, but no luck. No email from Apple. Hmm, maybe Apple is being more cautious with their acceptance emails, after the Baby Shaker app fiasco? And maybe they will send the approval email after a few days, in hopes that no one is offended with the app? Maybe the App Reviewer forgot to sent out an email? Whatever the issue is, it’s just another ding in the App Review process that gets me frustrated. Oh well, I’ll be waiting for an email, and update this post when it arrives…

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New Milestone for Hi Jinx Version 2

hi-jinx-lite-largehi-jinx-v2-1.pngI’ve been redesigning Hi Jinx Pro and Lite the last two weeks. This is a complete redesign from the ground up. I’m pleased to announce that I am 95% of the way completed. There are a few minor clean up items that need to be completed and then we’ll be submitted this new version to the Apple App Store (cross your fingers that it gets approved).

The new features for version 2 are as followed:

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Hi Jinx Pro Rejected Again, But with Details

CensoredWell, we finally got a message back from Apple yesterday (they always seem to send emails after 4PM) and yep, you guessed it, it’s a rejection email. Hi Jinx Pro v 1.2 was rejected a second time because of two sound bytes, “So Faded” and “Get Faded?”. This was the million dollar question we wanted to get answered from the previous rejection email. We finally now know that the Hi Jinx Pro v1.2 was rejected for two sound bytes (ones we did not even think were objectionable).  Thank you to the second App Reviewer for being specific in the rejection email (if I know your name or could inform your managers, I would write a kudos letter for you). Apple sent the following rejection email: Read the rest of this entry »

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Hi Jinx Pro Rejected Again!

CensoredI have to vent again about Apple’s App Approval process. Apple sent another rejection email and I’m feeling a little frustrated. Actually, not a little, a lot. A few weeks ago, I submitted another version of Hi Jinx Pro to the App Store. This version included two new characters and a few other minor features. After a 9 day waiting period, Apple finally reviewed the app and sent the following rejection email along with a screen shot of the objectionable content:

Rejected Hi Jinx AppDear JDMdesign,

Thank you for submitting Hi Jinx Pro to the App Store. We’ve reviewed Hi Jinx Pro and determined that we cannot post this version of your iPhone application to the App Store because it contains objectionable content and is in violation of Section 3.3.12 from the iPhone SDK Agreement which states:

“Applications must not contain any obscene, pornographic, offensive or defamatory content or materials of any kind (text, graphics, images, photographs, etc.), or other content or materials that in Apple’s reasonable judgement may be found objectionable by iPhone or iPod touch users.”

If you believe that you can make the necessary changes so that Hi Jinx Pro does not violate the iPhone SDK Agreement we encourage you to do so and resubmit it for review.

Regards,
iPhone Developer Program

I replied with the following email:

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Apple’s App Store Approval Process Sucks

app-store-iconI’m not sure if I’m just being impatient, if Apple has been dragging their feet, or if Apple is just under staffed and can’t approve applications fast enough. Either way, the Apple App Approval process sucks. It’s slow, inefficient, subjective, and big brother-ish. Based on conversations with dozens of developers, the average review time for an app to get accepted or rejected is about five days. To me this is too long and should be 1-3 days. I understand that Apple needs to control the overall apps that are pushed out to the iPhone and iPod Touch users, but having to wait for an app to be approved over a week really sucks. I feel like I’ve called Apple support and the representative placed me on hold and then went on a smoke break (I know I used to work in a support environment), or that I emailed customer service about an billing issue and they reply with a canned answer asking me more questions about how great of a job they performed. Just approve the apps already!

I have two apps in the App Store, Hi Jinx Pro and Hi Jinx Lite. Both of these apps are soundboards which simply play a prerecorded sound clip. The Pro version is $0.99 and the lite version is, of course, free. I first submitted the Pro version and it was approved within 4 days. There was an update (v1.1) submitted and this took 5 days for an approval. I submitted the lite version and it took over three weeks to get it approved. Read the rest of this entry »

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